Refund policy

90-Day Money-Back Guarantee

Your satisfaction is important to us.

If you're not completely satisfied with your purchase, you may request a return within 90 days of receiving your order.

To begin a return, please contact us at:

support@elleveta.com

Eligibility

To qualify for a refund:

  • The request must be made within 90 days of delivery.
  • Proof of purchase is required.
  • Products should be returned in accordance with our support team's instructions.

Refund Process

Once your return has been received and inspected, we'll notify you regarding the status of your refund.

Approved refunds will be processed back to your original payment method.

Please note that it may take several business days for your financial institution to complete the refund.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with photos of the product and packaging.

We'll make it right.