Shipping policy

Shipping Policy

Thank you for choosing Elleveta™.

We are committed to delivering your order as quickly and efficiently as possible.

Processing Time

Orders are typically processed within 1–2 business days after payment has been received.

During periods of high demand or holidays, processing times may be slightly longer.

Estimated Delivery Times

United States

  • 5–8 business days

Canada

  • 5-8 business days

Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Elleveta is not responsible for delays or additional costs resulting from incorrect shipping information provided by the customer.

Lost or Delayed Packages

If your package has not arrived within the expected delivery window, please contact our support team and we'll gladly assist in locating your order.